TED Talk Tuesday: Carrot-and-sticks don’t work


It’s a common phrase. “Carrots-and-sticks” Carrots are the incentives, and sticks are the punishments for not following the rules.  This phrase was used quite a bit when the US first invaded Iraq eight years ago. They are tools used by those with power to control others.  Another way to put the phrase is, “Incentives-and-regulations.”

It’s interesting to note that often when we have a political leader say something about solutions, it involves incentives-and-regulations. Dan Pink talks about the research that shows us that incentives don’t work in business and, analogously, why they shouldn’t be used as the method to fix our broken institutions: financial, educational,  or political.

Instead, he talks of using other motivators:

Autonomy, Mastery, and Purpose

So, what do you think?

Can the government use the 40 years of research to fix our institutions?

Is it time for we, the people, to step in?

If so, what can we do?

Is the easy life truly easy?

I was at the gym the other day, and I saw the cardio room filled with people, everyone moving on stationary machines, but going nowhere, and I laughed to myself. Later, on the way out, my laughter turned to amazement when someone told me about a projection keyboard her teacher used in her class. I didn’t understand how a keyboard could be projected and still work. Then I got to thinking about how our entire economy was dependent on bankers buying and selling bets, and how that could work.

Sounds abstract? I think so, too. So…

Is it possible to make life too abstract?

In a previous blog. I talked about how exercise gives us a feeling of accomplishment which is needed in a society that seeks to make things easier. When I looked out on the rows of cardio machines last week, I saw something a little different. There were people running in place. I turned to the other end of the gym, where people were lifting weights, up and down, over and over again.

It’s funny how we’ve replaced the work that gives us this exercise naturally, like washing clothes by hand, walking or biking to work, or raising and making our own food. We have specialized roles now, a machine washes our clothes or a laundromat offers to do it for us. Groceries provide us food, and a cook and a waiter who provide us meals. There are garbage men to pick up our trash and lawn service for our yards. We’ve got cars that we can drive, taxi drivers that can drive us, and car mechanics that will change our oil.

The same thing is happening with our retirement accounts. Instead of investing in stocks and bonds in companies we think are making a good product, we give our money to bankers and they make us money. They still buy stocks and bonds, but today we have added bets in the mix. These are bets that someone else’s purchase is going to go up in value. You can even bet whether something will go down in value.

Sound abstract? I think so, too.

The easy decision is easy…at first

We use machines to make it easier to do things and get places. It’s easy, but then we realize we bought a car that has 6 cylinders, instead of 4, and has cargo space for 6 people, and those things cost more. We realize that our sedentary lifestyle requires us to exercise. Not easy, because we must now pay money and make extra time to drive to a gym.

We’ve lost the knowledge of how to landscape a yard, or even change the oil in our car, and this makes us more helpless than before. And instead of making meals which we know the ingredients, we buy convenient meals which can contain sugars and fats that are out of our hands, hidden in the food.

Maybe most important, our investments are made by bankers. They send us statements that show that our little pile of money is ever increasing. It’s easy. Until we realize we don’t know what a derivative is, or a collateralized debt obligation, but we staked our future on them. We then realize that everything we’re doing is postponing the cost. The cost of us not supervising the banker is measured by the number of lost jobs and failed businesses after the banks defraud us and mismanage our investments.  

Sound abstract? I think so, too.

My cousin is vice-president of Securities at TD Bank.  He might be able to help us sort it out. I asked him how the derivative collapse affected them. He said, “Not too much.”

“Really?” I answered, surprised.

 “We looked at mortgage derivatives as a possible investment. We didn’t understand it, so we passed,” he answered simply.

If something is too complicated, ask why that is.

Maybe then we can make our lives truly easier.

Selfishness is not just about getting what you want, but knowing why you want it

I’ve recently been thinking about selfishness. Many would say selfishness is alive and well today in the US. For instance, we consume more than we produce. And although we have more than most other nations on earth, we are the fifth most generous nation, measured by our frequency of helping a stranger.

We do make some sacrifices, but not the ones you would expect of a selfish person: We sacrifice our health: 2/3 of us our overweight, and 1/3 are obese. We also sacrifice financial security: The average American household credit card debt is about $11,000.

Maybe we’re happy in this state. Let’s leave moral judgments aside and see if this is true.

The US ranks 16th in happiness in the world

Unfortunately, studies indicate that most people in the US are not too happy. According to self-report surveys, Americans are less happy than people in many other countries. But maybe our happiness standards are different than the standards of others, and these surveys don’t allow an apples to apples comparison.

Research shows that happiness is correlated with limiting our choices

Dan Gilbert and Barry Schwartz are two researchers who have added to the pile of observations about what makes humans happy.  There’s evidence that suggests that our actual circumstances don’t make us happy, and that more choices don’t lead to a condition that makes us happy. Having more options makes people less happy.  In test after test, subjects who were given more options were less happy than those who were given less options. Even more important, in a related study, people preferred to have more options, although this led to lower happiness. Why?

We want power

Having power makes us happy…until we get what we want.  Yet, we want the freedom to choose.  The freedom to decide. What is this called?

Selfishness.
And so it comes back to that.
That’s what we wanted all along, and in the United States, we have a lot of freedom to make our own decisions.
So why aren’t we happy?

We are not free from the most powerful control mechanism of all: Our mind. 

Our mind convinces us that happiness is achieved by controlling things, when it is truly achieved by controlling ourselves.  Instead of putting our priorities on assessing and improving our mental health, we focus on our material wealth. We most value our power over external variables, like other people or things, when, in the end, control over the material world means nothing if we cannot value ourselves. It seems that selfishness is vital to happiness, but not in the way we expect…

Selfishness is really about being mindful of ourselves

Selfishness is about being empowered and responsible. It’s not just about getting what you want, but knowing why you want it.

Here’s to all of us attaining the freedom of empowerment that is necessary to be happy.

Dr. King fought against the majority and today we have the same fight

In Washington DC yesterday there was a commemoration of a monument to honor Martin Luther King Jr. A number of speakers talked about Dr. King…about his words and how they inspired so many, but also spoke of his actions. And the mention of action made me hopeful. Dr. King once said: “We shall match your capacity to inflict suffering with our capacity to endure suffering.” And so, today, we too, must sacrifice to take control of our lives once again. We must fight to utilize the consumer power of the majority against the concentration of power in the corporation.

Dr. King fought against the apathy of the white majority and today we also fight against the apathy of a majority

Dr King inspired others to face the powerful and established practice of discrimination. The discrimination which Dr King fought against was based on race, but it didn’t affect the mostly white US population.  Society went about its business, just like today, but today our apathy led us to a recession that almost resulted in the total economic collapse of our country.

A corporate system without consumer oversight is a system that will promote inequality

Today we have a cultural acceptance of our powerful financial system, which has slowly grown and allows us to spend less and have more money in our bank accounts.  The benefits of this system are for everyone, from the corporation to the consumer.  Still, the situation threatens the very structure of our free society.

Power follows money, and today we see a movement of power from elected officials to a corporate minority.  This concentration of power has grown so large that when the existence of a few banking and automobile corporations was threatened, the whole country was affected: Regardless if you were rich or poor, we lost businesses, jobs, and retirement savings.

We can reclaim power over the institutions if we follow Dr. King’s advice: Sacrifice

A sacrifice of personal financial growth. As Dr King sacrificed, we too must sacrifice our way of life to correct the injustices of today: We must turn away the money that trickles down from Wall Street and the corporations. We must control our own finances and earnings to take back the power we are giving the Wall Street bankers and the corporations. We must move our money to local banks and credit unions. Institutions should be dependent on us. Not us on them.

Race cannot be used to determine who is given opportunity, and neither can capital

Today, as in the past, we have a grave danger that cannot be ignored.  We cannot continue to be apathetic about the division of the country into rich and poor, just as the population before the 1960s was apathetic about the division of the country by race.  We cannot continue to watch our capital accumulate in the hands of the minority. The future of our society depends on our capacity to sacrifice and to recognize the power we have as consumers. Perhaps Dr King’s quote should be amended slightly:

We shall match OUR capacity to inflict suffering with our capacity to endure suffering.

The Occupy Wall Street protests and fear

The protests that began several week ago have spread from NYC to several cities across the nation. I was thinking about why people are protesting now, but not before the market crashed in 2008.  As I puzzled over it, a friend answered my questions simply: “Fear. They’re afraid now.”

We are driven by confidence

For at least the last 10 years, people bought homes and invested in housing loans, because they had confidence that home values would go up. In fact, there was so much confidence, that three things happened:

  1. There were loans that shouldn’t have been taken or given
  2. A lot of investments were bets (derivatives) that home values would increase. Investment banks bet so much, in fact, that they went into debt!
  3. And lastly, but maybe most importantly, investment banks started cheating. They combined the risky derivatives, called subprime, with the more stable derivatives, called AAA, and called them all AAA.

Fear is useful

Everyone bet on house loans because there was no fear, because there were no negative consequences to our actions. The banks didn’t care when someone couldn’t pay their home loan, because the value of homes was always going up.  If someone walked away from the loan, the bank took over an investment that was increasing in value.  Still, bank debt continued to grow, and fear set in that banks didn’t have enough money to pay their account holders. Fear is useful to balance out the belief that we cannot fail. In fact, failure is good.

Failure is a learning opportunity, not a time for retribution

Occupy Wall Street has an opportunity to recognize the failure of the US: Of our government in promoting irresponsible housing loans. Of the banks that chose to go into debt so they could continue giving out housing loans, good loans or bad. Of the people who accepted loans but couldn’t really pay them. Of the people who allowed their banker  to bet their money in the housing market without knowing how they were going into debt?

Occupy Wall Street is not a time for class warfare

Occupy Wall Street needs to show us that our failure is a chance for hope. Hope that we can hold people accountable: The people in government, the people in the corporations, and people like you and me. The protest is a call to take responsibility. To realize that we have the power. The power to do the right thing. When the government or corporation has become too big for us to control, it’s time for us to reign them back to represent our interests. Not the interests of money, but the interests of people.

How do you think the Occupy Wall Street protests can bring about this change?

9-11 is the wake-up call that is still ringing

Yesterday was the 10th anniversary of the September 11th attacks. I listened to news reports about the attacks, and grew sad in remembering what happened. Then I tried to think about why those men would want to attack the US.

Ignorance promotes aggression

If you truly knew your enemies, you would not only see them as having different ideas, but as a father or mother, son or daughter. They love their family and try to help provide a good life. They just want to be happy… just like you and me. Ignorance dehumanizes the Americans that are being targeted. And ignorance about the terrorists leads us to fear them.  Fear is a feeling of insecurity. When we don’t know a person, we’re cautious.  And when we don’t know a situation, we are fearful.  But knowledge gives us power over the situation, and it gives us the power to decide whether attacking is justified. Those who call for war sound the most confident, but in fact, they are the most fearful, whether they are patriots or terrorists.

The 9-11 attack is the wake-up call

Did the terrorists surprise you on 9-11? They surprised me. I realize now that the attack is our wake-up call to find out what is happening in the world. The attacks happened in a world in which the US spends massive amounts of money and sells loads of military weapons. In fact, the US is the biggest spender and biggest weapons exporter of any other country in the world. We provide money and arms to different countries and different groups. Some of them have fundamentalist religious beliefs and/or have powerful ethnic grudges. Our money influences these alliances and animosities. After years of involvement, we have developed a worldwide reputation, accurate or not.

With our money comes great power, and great responsibility

How do we stop future terrorism? We start taking responsibility. We start thinking about the consequences of our actions. What do you think we can do to prevent people from developing a mentality that would make them attack us? Asking these questions is part of being an accountable and empowered American.

I know we can do it.

Labor Day reminds me how to respect the laborer

This Labor Day makes me think of the workers who help me get everything I have. The food in my kitchen, the tv in my living room, or the car in my lot.  I thought, “Many of my dollars are paying people outside of my community, and so taking jobs and money from the people in my community. The right thing to do is buy goods that support my local economy” And then I realized that I cannot do this. My stuff didn’t come from one company, although there is only one company name stamped on the label. Many hands from all over the world contributed to each of those things, from their inception in creative minds in one country, to their manufacture in another that used supplier parts from still other countries.  But I can still make a right decision given this.

Making a right decision requires us to ask WHY it was the right thing to do

The supply chain is too diverse. And some out-of-state/country companies have invested in the people around me to make their product, like the Honda plant just outside of my city. What can I do? I can become more aware about where my stuff comes from, so that I know why I’m making the decisions that I am. I should require a company be able to tell me where their product comes from.  This way, I’m accountable for my actions.

Consumer accountability is empowering and it respects the laborer

Accountability gives our lives meaning. Without this, we are just consumers, and we cease to become members of a community.  As society becomes more complex, we must keep this power, because otherwise we are losing our freedom of choice and our connection to other people. And I don’t think anyone of us wants that.

It’s easy to follow the crowd, even when the crowd is wrong

I went to a fitness expo and was walking by the vendor booths, where they were giving away samples of supplements and magazines. I was walking around the side of the area, past an unmarked table that was stacked with packages of sports drinks. I saw a person reach in a package and take a bottle. Soon there was another person, and then another, and then a whole crowd of people started taking bottles. A few people even grabbed a whole package! Soon, a sale representative of the company selling the product noticed and came over to stop it.

I wanted to steal a bottle or two after I saw that there were so many people who were involved. I thought that it wasn’t really wrong since the company was planning on giving it away. I don’t feel good about my inaction, because I should have said something to prevent others from stealing.  And then I thought of my banking.

What does stealing sports drinks have to do with your bank?

The name of the bank is Goldman Sachs, and it made some really bad investments worth $1.2 billion. To try to save itself, it sold the investments to its customers and then made a $2 billion bet that the investments would crash. It didn’t tell its customers it bet against the investment.  And then the investments did, in fact, crash.  The federal government fined Goldman Sachs $550 million for fraud, and then gave it about $13 billion to keep it and its customers from going bankrupt.

As an individual, you have little power, but together, we can make a moral society

Would it have made a difference if I had said something while people were stealing the sports drinks? Possibly. There may have been too many people for my voice to have made a difference. Individual action has little power. But when that one person who speaks out becomes two people, and two becomes four, and four becomes thousands, then our actions become quite influential.  Because other people continue to use Goldman Sachs as their investment bank does not make it right.  Neither does our government allowing the bank to continue doing business. Tell three of your friends about what Goldman Sachs did to its customers and let’s ask ourselves whether we want to support a dishonest business.

I know we will make the right choice.

For details on the Goldman Sachs fraud, please go to the Rolling Stone article

Do the right thing, especially when no one else does

Tomorrow is Monday, the head of the work week but the weekend is recess time. This is my life, like it is for most of you, but this blog is about jumping off the swing between play and work.

I was sitting by the pool one weekend, reading The Art of Non-Conformity, by Chris Guillebeau. The book is one of the main drivers that has empowered me to let go of the swing. I recommend setting aside a snippet of your day for one week to have Chris realign your perception of work and life. As I lay on my lounge chair reading, I noticed two young girls jumping into the pool. I saw one climb up on a molded plastic chair. The chair wobbled and tipped slightly as she jumped into the water. I watched the other girl start climbing up on the chair. I spoke forcefully across the pool, “You guys, that is bad idea.” They both immediately stopped what they were doing. One of them quietly said, “Ok.”

There was a couple close-by to me and the guy said, “Good going, man.”

I replied, “I couldn’t help saying something. It would ruin my day to see someone wreck themselves right in front of me.”

And the two girls were right in front of us all. It was a small pool, with at least five other people besides me sitting around it.  Why hadn’t anyone said anything?

During the week, we gather into groups, in our offices, managed by others and by our schedules. We know our responsibility there. When we are not working, we are back on the playground, but without our teacher. Whose job is it to supervise? We supervise ourselves. We decide when something is right or wrong and it is our responsibility to speak up.

I felt good after preventing the girls from having an accident. But I felt strange that I had hesitated because of the acceptance of the others.  I think everyone has the same sense of right and wrong. We just need to be reminded that we can express it, and take responsibility for something outside of our work description. We should not be afraid to speak out even though no one else will.

Our existence as human beings depends on it.